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Unique vintage fashion that you can only find at Unikat.
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Refund policy

Welcome to our Vintage Family <3

For us, a radical rethink is important. The fashion world in particular has a terrible reputation when it comes to sustainability and environmental protection. And that's despite the fact that there are so many unworn treasures to be found! Of course, we have to distribute them among our family and show that new is not necessarily better. The bigger the unique family, the better! If your new piece doesn't meet your expectations 100%, it would be really nice if you first asked those around you if anyone would be interested in it.

Nevertheless, you have the right to return the item within 14 days.

In case of defects that were not mentioned in the product description, it is best to contact us immediately. Contact us.

Of course, we select the garments individually and check them before they end up in our shop. We try to make a thorough note of all signs of use and conspicuous features and list them as transparently as possible. However, we sell pieces that have already been in circulation. This means, of course, that they will not be free of wear marks! Which, after all, is what gives these treasures their charming character.

CANCELLATION POLICY

Responsible in the sense of § 18 para. 2 MStV:

Hanan Eisen (Unikat)

Collegiumsgasse 14

72072 Tübingen

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity:


CANCELLATION POLICY

RIGHT OF REVOCATION

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Hanan Eisen (Unikat)), Tel.: +49 7071 6395000 (Mon. - Fri. 10:00 - 19:00 and Sat. 10:00 - 18:00), Collegiumsgasse 14, 72070 Tübingen, Germany, e-mail: info@unikat-tuebingen.de) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

CONSEQUENCES OF THE REVOCATION

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

GENERAL INFORMATION & EXCLUSION OF REVOCATION

1) Please avoid damaging or contaminating the goods. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

2) Please do not return the goods to us freight collect.

3) Please note that the aforementioned items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

4) In principle, there is no right of withdrawal for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

CANCELLATION FORM

If you wish to cancel the contract, please complete and return this form.

To:

Unikat

Hanan Eisen

Collegiumsgasse 14

72070 Tübingen

Germany

E-mail: info@unikat-tuebingen.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) __ / Received on (*)__

Name of consumer(s)_______________

Address of consumer(s)_____________

Signature of consumer(s) (only in case of paper communication)

_____

Date

(*) Delete where inapplicable